What is this Privacy Policy for?

This privacy policy is for this website and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

What are cookies?

Cookies are small files stored on your computer/device. We only use cookies to improve the user experience and performance of our website and we do not store any personal information in cookies.

You may notice, for example, when you enter your username/email, a suggestion pops up. This is managed by cookies and the preferences you set on your browser and not controled by our websites.

Data collection and protection

We collect data from you and store this securely in our database. Data sent across the Internet are encrypted. The information/data you supply to us enables us to resolve issues or problems you report to us.

Your contact information will only be forwarded to our vendors after your explicit consent. For example, for the vendor to make an appointment to visit your property to make a repair.

We do not sell or pass your information to anyone else for any other purpose.

We take every practical precautions to safe guard your information/data, but the information/data you supply to us is ultimately at your own risk.

Changing your cookie settings

Please check the help option on your browser for instructions on how to change your cookie settings.

More detail on how businesses use cookies is available at www.allaboutcookies.org.